Terms & Conditions

Revised: December 29, 2024

Welcome to Rhoswens. By using our website or purchasing our products and services, you agree to comply with the following Terms & Conditions. Please read them carefully before engaging with our site.

General Terms

  • By accessing this website, you agree to use it for lawful purposes only.
  • You must be at least 18 years old or have permission from a parent or guardian to use our services.
  • These Terms & Conditions may be updated at any time, and your continued use of the website indicates acceptance of the changes.

Products and Services

  • All items listed are subject to availability and may be withdrawn at any time without notice.
  • We strive for accuracy in product descriptions, but slight variations may occur due to the handmade nature of many items.
  • Custom rug orders and other bespoke services are final and cannot be canceled or returned once production begins.

Pricing and Payments

  • All prices are listed in [currency] and are subject to change without notice.
  • Payments must be made in full at the time of purchase.
  • We accept major credit cards and other payment methods as indicated during checkout.

Shipping and Delivery

  • We offer shipping services within [locations] and aim to deliver within the estimated timeframe provided at checkout.
  • Delays caused by external factors, such as shipping carriers or customs, are beyond our control.
  • The customer is responsible for providing accurate shipping information.

Returns and Refunds

  • Returns are accepted within [insert time frame] for eligible items, excluding custom-made or final sale products.
  • Items must be returned in their original condition and packaging.
  • Refunds will be processed within [timeframe] after receiving the returned item.

Intellectual Property

  • All content on this website, including images, text, and designs, is the property of Rhoswens and protected by copyright laws.
  • Unauthorized use, reproduction, or distribution of our materials is strictly prohibited.

Limitation of Liability

  • Rhoswens is not liable for any damages resulting from the use of our website or products, except as required by law.
  • Our liability is limited to the purchase price of the item in question.

Governing Law

  • These Terms & Conditions are governed by the laws of [insert jurisdiction]. Any disputes will be resolved in the courts of this jurisdiction.

Contact Us

If you have any questions about these Terms & Conditions, please contact us: info@rhoswens.com